Data Protection Policy

G57 Privacy Policy — How We Protect Your Personal Information

Your privacy is our highest priority at g57. Here you'll find a clear, straightforward explanation of what data we collect, why we collect it, how we use it, and how we keep it safe.

Last updated: January 2026 Written in Bengali 256-bit SSL Secured

Our Commitment

Your Data Will Never Be Sold
All data encrypted with 256-bit SSL
Your right to delete your data
Only Necessary Information Is Collected

The Core Pillars of Our Privacy Policy

The principles g57 follows to keep your data safe.

Maximum Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — the same technology used by the world's leading banks.

No Sale of Data

G57 never sells your personal information to third parties. Your data is used solely to improve the service we provide to you.

Secure Data Storage

Your data is stored on secure servers. Automated firewalls and regular security audits are in place to prevent unauthorized access.

Right to Rectification

You have the right to view, update, or delete any information we hold about you. Simply reach out to our support team.

Minimal Data Collection

We only collect information that is strictly necessary to provide you with our services. No unnecessary data is ever requested.

Marketing Opt-Out

You can opt out of promotional emails or messages at any time. We never send marketing communications without your consent.

This Privacy Policy applies to the g57.im website, mobile app, and related services. By using g57, you agree to this policy. If anything is unclear, feel free to reach out at support@g57.im.

1

Introduction — Why This Policy Matters

When you register, play, and transact on g57, you place your trust in us. We are committed to honoring that trust by handling your personal information with the utmost care.

This Privacy Policy explains what information g57 collects, how it is used, who it may be shared with, and what rights you have over your data.

Our goal is simple — so you can play on g57 with peace of mind, knowing your information is in safe hands. This policy outlines our Terms & Conditionsis part of.

Our Core Commitment: Your personal information will never be sold, rented, or used without your permission.

2

What Information We Collect

G57 collects two types of information — what you provide directly, and what is generated automatically through your use of the platform.

A) Information You Provide Directly

Data Type Example Why It's Needed
Identity Information Full name, date of birth, NID number To complete age verification and KYC
Contact Information Mobile number, email For Account Creation & Communication
Payment Information BKash/Nagad number, bank details For Transaction Processing
Verification Documents NID photo, selfie For KYC verification
Support Information Complaints & Chat Messages For Troubleshooting

B) Automatically collected information

  • Device information: Device type, operating system, browser version.
  • Connection Information: IP address, connection time and duration.
  • Usage Patterns: Pages visited, time spent, and games played.
  • Transaction History: Records of deposits, withdrawals, and bets.
  • Cookie Data: Session and preference data (see Section 6 for details).
3

How We Collect Information

G57 collects information through the following methods:

  • Registration Form: Information you provide when creating your account.
  • KYC Process: Documents uploaded during identity verification.
  • Payment Gateway: Payment details related to deposits and withdrawals.
  • Platform Usage: Automatically logged during use of the website or app.
  • Customer Support: Via Live Chat, email, or phone.

No g57 employee will ever ask for your password or card number directly by phone or on social media. If you receive such a request, it may be a scam — please notify us immediately.

4

How We Use Your Information

Your information is used solely for the following purposes:

Service Delivery

  • Creating and managing your account and ensuring its security.
  • Completing age and identity verification (KYC).
  • Processing deposits, withdrawals, and bonuses.
  • Providing all forms of support, including live chat and email.

Security & Compliance

  • Detecting and preventing fraud, money laundering, and other illegal activities.
  • Detecting multiple accounts.
  • Complying with international and local laws.

Service Improvement

  • Improving platform performance and user experience.
  • Recommending games based on your preferences.
  • Personalizing bonuses and promotions.

Contact

  • Sending important account updates and security notifications.
  • Sending promotional offers with your consent.
  • Notifying you of any changes to this policy.
5

Sharing Information with Third Parties

G57 does not sell your personal information. However, data may be shared in a limited capacity under certain specific circumstances:

Payment processor

Necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions. These payment providers operate under their own privacy policies.

Game Provider

Technical game-related data may be shared with game providers such as Evolution Gaming and Pragmatic Play. Personal identification information is not shared.

Legal Obligations

We may be required to disclose information to authorities pursuant to a court order, regulatory directive, or legal obligation. In such cases, we always disclose the minimum necessary information within the bounds of the law.

All third parties we share data with are bound by strict confidentiality agreements (NDAs). They are not permitted to use your information for their own purposes.

6

Cookie Policy

Cookies are small text files stored in your browser. g57 uses cookies to enhance your experience.

Cookie Type

  • Essential Cookies: For login sessions and security — the platform cannot function properly without these.
  • Functional Cookies: To remember your language preference and layout settings.
  • Analytics cookies: To understand how features are being used — all data is anonymized.

Cookie Controls

You can disable or delete cookies through your browser settings. Keep in mind that doing so may limit certain features, and disabling essential cookies may prevent you from logging in.

7

Data Security Measures

G57 upholds the highest industry standards in data protection. Our technical and organizational safeguards include:

256-bit SSL Encryption

All data transfers are encrypted — banking-grade security.

Firewall Protection

Automated firewalls block unauthorized access.

Two-Factor Authentication

Enabling 2FA adds an extra layer of security to your account.

Regular Security Audits

Regular penetration testing conducted by third parties.

That said, no digital system is 100% bulletproof. That's why we always remind you — stay vigilant: use a strong password and never share it with anyone.

8

Your Data Rights

G57 supports your full control over your data. You have the following rights:

Right to Access

You may submit a request to view the information we hold about you.

Right to Rectification

To correct any inaccurate information, please contact our support team.

Right to Erasure

You can request that your data be deleted after closing your account.

Right to Portability

You can request a download of a copy of your data.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of these rights, email us at privacy@g57.im. We will respond within 30 days.

9

Data Retention Period

G57 retains your data only for as long as necessary — no longer.

  • Active Account: All data is retained for as long as your account remains active.
  • After account closure: Transaction and KYC data is retained for up to 5 years for legal compliance.
  • Chat and support records: Retained for up to 2 years.
  • Cookie Data: Most cookies are cleared at the end of a session or within 30 days.
  • Log files: Security logs are retained for up to 12 months.

Certain data must be retained for a specified period to meet legal obligations (such as anti-money laundering laws). In such cases, we may not be able to fulfill a deletion request.

10

Minor Protection

G57 is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, the account will be immediately closed and any collected data will be deleted.

If you believe your child has created an account on g57, please contact us at support@g57.im.

11

Privacy Policy Updates

This Privacy Policy may be updated to reflect changes in technology, applicable laws, or our services. Whenever significant changes are made, we will:

  • We will update the "Last Updated" date at the top of the page.
  • We will send a notice to your registered email address.
  • We will post a notice on the platform.

For minor changes, only the page may be updated. We recommend checking back here from time to time.

12

Contact — For Questions About Data Protection

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out using the contact details below:

General Support
support@g57.im
Regarding Data Protection
privacy@g57.im
Live Chat
Available 24/7

We typically respond within 48 hours. Requests for data deletion or portability are completed within 30 days.

Related Policies

Your Privacy Questions Answered

No. g57 never sells your personal information to third parties. Your data is used solely to provide our services and improve the platform.

Yes, however, due to legal obligations, transaction and KYC records must be retained for up to 5 years. To have remaining data deleted, email privacy@g57.im. The process will be completed within 30 days.

Yes. Your payment information is protected with 256-bit SSL encryption and stored on secure servers. It is never used for any purpose beyond processing your transactions.

Every promotional email includes an "Unsubscribe" link at the bottom — simply click it to opt out. Alternatively, email us at support@g57.im.

Yes. In the event of a data breach — which we work hard to prevent — we will notify affected members by email within 72 hours and take immediate action.
Your Information Is Safe — Get Started with Confidence

Join g57 — your privacy matters to us

With secure encryption, transparent policies, and Bengali-language support, g57 is always here for you.

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